Thanks for stopping by. Norco was created in 1964 and we are now into our third generation of family ownership. It is our intent to make the best quality product, offered at the best possible price, for the professional repair marketplace. If you take a look in our various departments; executive-level management, manufacturing, sales support, or customer service, you will find decades of longevity with the company. It is a testament to the corporate values held here at Norco. As for customer service...it’s our goal to meet your needs with one call so pick up the phone and let’s get acquainted!
While Norco's mission is to make money for all the stakeholders in our company, our goal... first and foremost...is to be able to take any NORCO product off the shelf, put it into service, and have it work, SAFELY, right out of the box. Based on our warranty statistics, we are doing the right things. “When Safety Depends on Performance” isn’t just some tagline. It’s our core belief. But it takes a thoughtful process to get it right. We identify needs. Our engineers design products to meet the need. We build prototypes and test them. Extensively. And when we are satisfied, we build preproduction prototypes and test them again to the current ASME/PALD standards. After the products are approved and we decide to make and introduce them to the market, we test them again before we put them on the shelf. While we love each and every one of our products, we make them tough so that we'll never see them again!